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Frequently Asked Questions
Below are some of our online academy FAQs. If you still have questions or need anything, we’re here to help!
We Have Answers!
Is there a deadline for enrollment?
No, students can enroll in semester-long flexible courses at any time of the year! All courses, except Advanced Placement (AP), can be taken as semester-long flexible courses. Visit our course calendar page to learn more.-long flexible coursNo, students can enroll in semester-long flexible courses at any time of the year! All courses, except Advanced Placement (AP), can be taken as semester-long flexible courses. Visit our course calendar page to learn more.es at any time of the year! All courses, except Advanced Placement (AP), can be taken as semester-long flexible courses. Visit our course calendar page to learn more.
Am I required to be in class at a specific time every day?
Depending on the course and grade level, there may be weekly synchronous sessions that require you to attend at a specific time. However, the teacher will provide flexible times to meet your schedule. Other than these synchronous times, a student’s daily schedule is up to the student and parent/observer. However, students are required to complete their work according to the pacing guide, which is determined by the course start and end dates.
Can I get my high school diploma from Accelerate Online Academy?
Yes. If you are looking to get your diploma from Accelerate Online Academy, you must enroll in our Full-Time High School Tuition Program and meet the graduation requirements. We hope you decide to enroll in our school and start working towards your accredited, Accelerate Online Academy U.S. high school diploma.
Who is eligible to enroll in Accelerate Online Academy?
Students in grades k-12 from all over the world are eligible to enroll in our online courses and programs. Our only requirements are students must be at least 5 years old to enroll as well as under the age of 19. However, students who reach the age of 19 during a school year may complete that school year.
If I’m having any issues with my course, technical or other, is there someone I can call?
Yes! Our help desk is open from 8am-8pm EST Monday through Friday. Visit our customer support page to get in contact with them. If you have a question about the course content or need help with the curriculum itself, please contact your instructor as they will be the best person to help you.
How can I check on my student’s progress?
Parents can be enrolled as observers in their child’s course. Observers will receive a weekly email of the student’s progress. They can also log in to our learning management system to see the student’s grades, pacing, and teacher feedback.
Do your courses require extra materials?
Yes, a few courses do require additional materials such as a novel or art supplies. A list of these required materials is provided in our course descriptions.
How much time do I have to complete each course?
Students can complete a semester long course in as few as 6 weeks. The maximum allowable time in a semester long course is 20 weeks.